You are fully protected by our 100% Money Back Guarantee. During the next 7 days of your purchase, if you experience an issue that makes the theme unusable and we are unable to resolve it, we will happily consider offering a full refund of your money.

We stand behind our theme/plugin’s quality and your satisfaction with it is important to us. If you experience problems with the theme/plugin, we will be happy to provide a full refund within 7 days of the original upgrade date.

Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

  • You are within the first 7 days of the purchase of the theme/plugin.
  • Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its basic functions. 
  • You have attempted to resolve your issue(s) with our support team by creating a support ticket through the Create Support Ticket .
  • No refunds will be granted after the first 7 days of the original purchase whatsoever. 
  • Refunds will not be granted for missing feature(s). If you are not sure we support a specific feature, please Contact Us prior to purchase. 
  • Issues caused by conflicts with 3rd party plugins, themes or other software will not provide grounds for a refund.
  • Refunds will not be granted if you simply decide not to use the theme/plugin.
  • You have to send us an email at [email protected] from the same email account which you used while purchasing the item to initiate the refund process.
  • Refund might take around 7 business days processing time.

By upgrading, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.